GENERAL MANAGEMENT
 REFERENCES
No. Details
  1 Henry Mintzberg, The Nature of Managerial Work, New York: Harper & Row, 1973.
  2 Frederick W. Taylor, Principles of Scientific Management, New York: Harper & Brothers, 1911.
  3 Frank B. Gilbreth, Motion Study, New York: D. Van Nostrand, 1911.
  4 Henry Fayol, Industrial and General Administration, translated by J.A. Coubrough, Geneva: International Management Institute, 1930.
  5 Douglas M. McGregor, The Human Side of Enterprise, New York: McGraw-Hill, 1960 and 1988.
  6 Patrick Montana and Bruce H. Charnov, Management, New York: Barron's Educational Series, 1987, pp. 24 - 25.
  7 William Ouchi, Theory Z, © 1981, Perseus Books Publishers, New York.
  8 Masaaki Imai, KAIZEN, The Key to Japan's Competitive Success, 1986, 1st ed., The McGraw Hill Companies, Inc.
  9 Joseph Shetzen, Maximum Performance: The Dow Jones-Irwin Complete Guide to Practical Business Management, Dow Jones-Irwin, 1990, 1st ed. and The McGraw Hill Companies, Inc.
10 Ibid.
11 Based on George G. Gordon and W.M. Cummins, Managing Management Climate (Lexington, Mass.: Lexington Books, 1979) and Chris A. Betts and Susan  M. Halfhill, "Organization Culture: Theory, Definitions and Dimensions," presented at the National American Institute of Decision Sciences' Conference, Las Vegas,  Nevada, 1985.  
12 Michael H. Mescon, Michael Albert, and Franklin Khedouri, Management, Harper & Row, Publishers, Inc., 3rd ed.
13 Stephen P. Robbins, Management: Concepts and Applications, 2nd ed. Englewood Cliffs, NJ: Prentice Hall, Inc. 1988, p.129
14 Harold Koontz, Cyril O'Donnel, and Heinz Weinrich, Essentials of Management, 3rd ed., New York: The McGraw Hill Companies, 1982), pp. 75 - 79.
15 Ibid., p. 86.
16 Michael H. Mescon, Michael Albert, and Franklin Khedouri, Management, 3rd ed., New York: Harper & Row, 1988, p. 265.
17 Peter F. Drucker. Management: Tasks, Responsibilities, Practices, New York: Harper & Row, 1973, p. 61.
18 Mescon, Albert, and Khedouri, pp. 270 - 271.
19 Peter F. Drucker, The Practice of Management, New York: Harper & Brothers, 1954, p. 63.
20 George A. Steiner and John B. Miner, Management Policy and Strategy New York: Macmillan, 1977, p.158.
21 Mescon, Albert, and Khedouri, Management, pp. 288 - 289.
22 Steiner and Miner, p.158.
23 Peter F. Drucker, The Practice of Management.
24 Anthony P. Raia, Managing by Objectives, Glenview IL, Scott, Foresman.  1974, p. 11.
25 Ibid.
26 Peter F. Drucker, The Practice of Management, pp. 128 - 129.
27 Raia, p. 17.
28 Ibid., pp. 68 - 69.
29 Mescon, Albert, and Khedouri, p. 311.
30 Ibid.
31 James A. F. Stoner, Management, 2 ed., Prentice Hall, Inc. Englewood  Cliffs, 1982, p. 262
32 Ibid.
33 Harold Koontz, Cyril O'Donnel, and Heinz Weinrich, Essentials of Management, 3rd ed. 1982. p.185, The McGraw-Hill Companies, Inc.
34 Stoner, pp. 359 - 360.
35 Ross A. Webber, Management , Homewood, IL.: Richard D. Irwin, 1979, pp. 389 - 391.
36 Joan Woodward, Industrial Organization, London: Oxford University Press, 1965, Reprinted in James A.F. Stoner, Management, 2e, © 1982, p. 365. Prentice Hall, Inc., Englewood Cliffs, New Jersey. Adapted.
37 Adapted and reprinted by permission of Harvard Business Review, "The Five Phases Of Growth", from "Evolution and Revolution As Organizations Grow", by Larry E. Greiner, May - June 1998, Copyright © 1998 by the President and Fellows of Harvard College. All rights reserved. 
38 Koontz, O'Donnel, and Weinrich, p. 423.
39 Ibid., p. 424.
40 Stoner, p. 472-473.
41 Robert Tannenbaum and Warren H. Schmidt, "How to Choose a Leadership Pattern," Harvard Business Review, 51.3, May - June, 1973, pp. 162 - 164. Copyright © 1973 by the President and Fellows of Harvard College. All rights reserved. 
42 Fred E. Fiedler, "Engineer the Job to Fit the Manager," Harvard Business Review, 43.5, September - October, 1965, p. 116.
43 Robert J. House, "A Path-Goal Theory of Leader Effectiveness," Administrative Science QuarterIy, 16, 1971, pp. 321 - 328; and Robert J. House and Terence R. Mitchell, "Path-Goal Theory of Leadership," Journal of Contemporary Business, 3.4, Autumn, 1974, pp. 81 - 97.
44 Paul Hersey and Kenneth H. Blanchard, Management of Organizational Behavior: Utilizing Human Resources, 4th ed., Englewood Cliffs, NJ.: Prentice-Hall 1982, p. 52. Copyrighted Material from Leadership Studies, Inc. All Rights Reserved.
45 Steven Altman, Enzo Valenzi, and Richard Hodgetts: Organizational Behavior: Theory and Practice, Harcourt Brace Jovanovich, 1985, p. 532. Adapted.
46 Management Review, American Management Association. Adapted.
47 Keith Davis and John W. Newstrom, Human Behavior at Work: Organizational Behavior, 7 ed. The McGraw Hill Companies, Inc. 1985
48 Robert J. Mockler, The Management Control Process, Englewood Cliffs, NJ.:Prentice-Hall, 1972, p. 2.
49 Robbins, pp. 479 - 480.
50 Raymond C. Baumhart, "How Ethical Are Businessmen?," Harvard Business Review 39.4, July - August, 1961, p. 7. Copyright © 1986 by the President and Fellows of Harvard College. All rights reserved.
51 Saul W. Gellerman, "Why 'Good' Managers Make Bad Ethical Choices," Harvard Business Review 64.4 (July-August, 1986), p. 89. Copyright © 1961 by the President and Fellows of Harvard College. All rights reserved.
52 William Ouchi, Theory Z, ©1981, Perseus Books Publishers, New York, 1981. 
53 Ibid., p. 7.
54 Ibid., pp. 15 - 59.
55 Ibid., p. 38.
56 Ibid., p. 39.
57 Ibid., p. 42.
58 Ibid., pp. 45 - 47.
59 Ibid., pp. 60 - 62.
60 Ibid., pp. 83 - 110.
 

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