BUSINESS 2100 MANAGEMENT PROGRAM
CREDITS

Many Thanks To Each Author And Organization Listed Below. Special Thanks To Cartoonist Randy Glasbergen For Adding One Hundred Smiles To This Program!

1. TUTORIAL 1: GENERAL MANAGEMENT
2. TUTORIAL 2: HUMAN RESOURCES MANAGEMENT
3. TUTORIAL 3: FINANCIAL MANAGEMENT
4. TUTORIAL 4: OPERATIONS MANAGEMENT
5. TUTORIAL 5: MARKETING AND SALES MANAGEMENT
 

1. TUTORIAL 1: GENERAL MANAGEMENT

TUTORIAL 1: GENERAL MANAGEMENT

Check-Point

Name Of Author Or Organization

1






  • Mary Parker Follet 
  • Henry Mintzberg
  • James A. F. Stoner 
  • R. Freeman
  • Daniel Gilbert
  • Charles Swindoll

2















  • Richard Cantillon
  • Frederick W. Taylor
  • Henry Ford
  • Frank B. Gilbreth
  • Lillian M. Gilbreth
  • Henry L. Gantt
  • Mary Parker Follet
  • Henry Fayol
  • Elton Mayo
  • Douglas M. McGregor
  • James A. F.Stoner
  • Peter F. Drucker
  • William G. Ouchi
  • Masaaki Imai

4






  • Peter F. Drucker
  • Lawrence M. Miler
  • George G. Gordon
  • W. M. Cummins
  • Chris A. Betts
  • Susan M. Halfhill

5



  • Michael H. Mescon
  • Michael Albert
  • Franklin Khedouri

6





  • Stephen P. Robbins
  • Harorld Koontz
  • Cyril O'Donnel
  • Heinz Weinrich
  • Joe Griffith

7






  • Michael H. Mescon
  • Michael Albert
  • Franklin Khedouri
  • Peter F. Drucker
  • George A. Steiner
  • John B. Miner

8



  • George A. Steiner
  • John B. Miner
  • Joe Griffith

9





  • Peter F. Drucker
  • Anthony P. Raia
  • Michael H. Mescon
  • Michael Albert
  • Franklin Khedouri

10

  • William J. Siegel

11


  • Apple Computer, Inc.
  • Oliver Wendell Holmes

12






  • James A. F. Stoner
  • L. Urwick
  • Harorld Koontz
  • Cyril O'Donnel
  • Heinz Weinrich
  • Florence R. Kennedy

13

  • Thomas J. Watson

14





  • Janet Reno
  • James A. F. Stoner
  • R. Freeman
  • Daniel Gilbert
  • Harold. S. Hook

15




  • James A. F. Stoner
  • Ross A. Webber
  • Joan Woodward
  • Larry E. Greiner

16













  • Harorld Koontz
  • Cyril O'Donnel
  • Heinz Weinrich
  • James A. F. Stoner
  • Robert Tannenbaum
  • Warren H. Schmidt
  • Fred E. Fiedler
  • Martin M. Chemers
  • Robert J. House
  • Terence R. Mitchell
  • Paul Hersey
  • Kenneth H. Blanchard
  • Henry Kissinger

17






  • Steven Altman
  • Enzo Valenzi
  • Richard Hodgetts
  • American Management Association, Inc.
  • Keith Davis
  • John W. Newstrom

18

  • Robert J. Mockler

19




  • Stephen P. Robbins
  • Raymond C. Baumhart
  • Saul W. Gellerman
  • John Lilly

20

  • William G. Ouchi
   
 

2. TUTORIAL 2: HUMAN RESOURCES MANAGEMENT

TUTORIAL 2: HUMAN RESOURCES MANAGEMENT

Check-Point

Name Of Author Or Organization

21

  • Joe Griffith

22



  • U.S. Department Of Labor
  • US Bureau Of National Affairs
  • Equal Employment Opportunity Commission

23



  • B. E. Dowell
  • K. N. Wexley
  • Gary Dessler

26


  • Merril Lynch Pierce Fenner & Smith, Inc.
  • Joe Griffith

27








  • E. J. McCormick
  • D. R. Ilgen
  • J. D. Rice
  • S. Sewel
  • James Ledvinka
  • Lyle Schoenfeldt
  • Gary Dessler
  • Don L. Griffith

28





  • Arthur Pell
  • Elliott Purcell
  • Michael Campion
  • Sara Gaylord
  • Richard Lathorp

29

  • R. W. Holman

30






  • Donald F. Machalack
  • Edwin G. Yager
  • Kenneth Wexley
  • Gary Yukl
  • Gary Dessler
  • Joe Griffith

31


  • American Management Association, Inc.
  • William Woodside

32





  • Abraham Maslow
  • Douglas McGregor
  • Edwin B. Flippo
  • William A. Cohen
  • Lee Iacocca

33



  • US Bureau Of National Affairs
  • Gary Dessler
  • Joe Griffith

34









  • Gary Dessler
  • F. Dean Hildedrand, Jr.
  • John Steinbrink
  • Randy Swad
  • Donald Sullivan
  • Brian Moore
  • Timothy Ross
  • Joseph Scanlon
  • Rucker

35










  • Gary Dessler
  • Belverd E. Needles, Jr.
  • Henry R. Anderson
  • James C. Caldwell
  • Richard Henderson
  • Thomas Snodeker
  • Michael Kuhns
  • Everett Allen, Jr.
  • Joseph Melone
  • Jerry Rosenbloom

36

  • Robert Johnson

37




  • Edgar Schein
  • John Holland
  • Richard Bolles
  • Eddie Cantor

38






  • The Conference Board, Inc.
  • Richard Hodgetts
  • Gary Dessler
  • William F. Glueck
  • William Fulmer
  • Matthew Goodfellow
  • Reed Richardson

39



  • Willie Hammer
  • U.S. Department Of Labor, OSHA
  • Aetna Life And Casualty Insurance Company

40




  • U.S. Bureau Of National Affairs
  • May Associates
  • William J. Morin
  • Lyle York
 

3. TUTORIAL 3: FINANCIAL MANAGEMENT

TUTORIAL 3: FINANCIAL MANAGEMENT

Check-Point

Name Of Author Or Organization

41


  • Don Ricketts
  • Gary Gray

42


  • American Institute Of Certified Public Accountants
  • Joe Griffith

43




  • Belverd E. Needles, Jr.
  • Henry R. Anderson
  • James C. Caldwell
  • Sherry K. Mills

45


  • Dun & Bradstreet Corporation
  • Robert Morris Associates

46

  • Joe Griffith

47




  • Belverd E. Needles, Jr.
  • Henry R. Anderson
  • James C. Caldwell
  • Sherry K. Mills

48

  • Ervin L. Glaspy

49







  • Internal Revenue Service
  • TMI Tax Services
  • Belverd E. Needles, Jr.
  • Henry R. Anderson
  • James C. Caldwell
  • Sherry K. Mills
  • Joe Griffith

50



  • Small Business Administration
  • U.S. Department Of Commerce
  • National Bankers Association

51

  • American Institute Of Certified Public Accountants

52





  • Belverd E. Needles, Jr.
  • Henry R. Anderson
  • James C. Caldwell
  • Sherry K. Mills
  • Samuel Johnson

53

  • Edgar Watson Howe

54


  • American Institute Of Certified Public Accountants
  • Internal Revenue Service

55





  • American Institute Of Certified Public Accountants
  • Belverd E. Needles, Jr.
  • Henry R. Anderson
  • James C. Caldwell
  • Sherry K. Mills

56





  • Belverd E. Needles, Jr.
  • Henry R. Anderson
  • James C. Caldwell
  • Sherry K. Mills
  • Internal Revenue Service

57

  • Ernest F. Cooke

59






  • National Association Of Accountants
  • Belverd E. Needles, Jr.
  • Henry R. Anderson
  • James C. Caldwell
  • Sherry K. Mills
  • Charles Scott

60





  • Belverd E. Needles, Jr.
  • Henry R. Anderson
  • James C. Caldwell
  • Sherry K. Mills
  • Joe Griffith
 

4. TUTORIAL 4: OPERATIONS MANAGEMENT

TUTORIAL 4: OPERATIONS MANAGEMENT

Check-Point

Name Of Author Or Organization

63



  • L. C. Hoch
  • L. P. Alford
  • John R. Bangs

65



  • Glen L. Urban
  • John Hauser
  • Bruce Barton

66

  • Joe Griffith

70



  • William B. Cornell
  • James H. Greene
  • George W. Plossl

72


  • James B. Dilworth
  • Elaine Rideout

73







  • Joseph A. Orlicky
  • George W. Plossl
  • Oliver Wight
  • American Production And Inventory Control Society (APICS)
  • James B. Dilworth
  • Richard B. Chase
  • Nicholas J. Aquilano

74

  • Yogi Berra

75




  • Robert L. Evans
  • Robert B. Ballot
  • Gary J. Zenz
  • James B. Dilworth

76









  • W. Edwards Deming
  • Joseph M. Juran
  • Armand Feigenbaum
  • Philip Crosby
  • Kaoru Ishikawa
  • Genichi Taguchi
  • Peter Capezio
  • Debra Morehouse
  • James B. Dilworth

77







  • Masaaki Imai
  • The Kazen Institute, Ltd.
  • Mankichi Tateno
  • Taiichi Ohno
  • Kaoru Ishikawa
  • Eiji Toyoda
  • W. Edwards Deming

78








  • Edward J. Hay
  • Rath, Strong & Co.
  • Taiichi Ohno
  • Belverd E. Needles, Jr.
  • Henry R. Anderson
  • James C. Caldwell
  • Sherry K. Mills
  • Richard J. Schonberger

79

  • Wiliam J. Stevenson

80






















  • W. E. Souder
  • David B. Hertz
  • H. Thomas
  • Jack R. Meredith
  • Samuel J. Mantel, Jr.
  • Henry L. Gantt
  • Lockheed Aircraft
  • U.S. Navy Special Projects
  • Booz, Allen & Hamilton
  • J. E. Kelly
  • Remington Rand Corporation
  • M. R. Walker
  • Du Pont Corporation
  • William J. Stevenson
  • Glen L. Urban
  • John Hauser
  • James B. Dilworth
  • H. J. Thamhain
  • D. L. Wilemon
  • R. Fisher
  • W. Ury
  • Fred Brooks
 

5. TUTORIAL 5: MARKETING AND SALES MANAGEMENT

TUTORIAL 5: MARKETING AND SALES MANAGEMENT

Check-Point

Name Of Author Or Organization

81






  • American Marketing Association
  • Philip Kotler
  • Gary Armstrong
  • Theodore Levitt
  • Peter F. Drucker
  • Joe Griffith

82














  • U.S. Department Of Commerce
  • U.S. Government Printing Office
  • U.S. Bureau Of Census
  • Paul S. Bush
  • Michael J. Houston
  • U.S. Department Of Labor
  • U.S. Bureau Of Labor Statistics
  • American Demographics
  • Melissa Campanelli
  • County Business Patterns
  • James H. Meyers
  • Richard R. Mead
  • Tom Hopkins
  • Joe Griffith

83















  • James H. Meyers
  • Richard R. Mead
  • Paul S. Bush
  • Michael J. Houston
  • Donald F. Cox
  • Robert E. Good
  • Richard H. Brien
  • James E. Stafford
  • Norman Wiener
  • American Marketing Association
  • William A. Cohen
  • Dun & Bradstreet
  • Electronic Yellow Pages
  • Gilbert A. Churchill
  • Joe Griffith

84





  • Philip Kotler
  • Gary Armstrong
  • U.S. Government Printing Office
  • Office Of Management And Budget
  • Joe Griffith

85












  • Spyros Makridakis
  • Steven C. Wheelwright
  • William A. Cohen
  • Paul S. Bush
  • Michael J. Houston
  • Economic Information Services, Inc.
  • The Census Of Manufacturers
  • County Business Patterns
  • Sales & Marketing Management
  • Annual Survey Of Buying Power
  • Survey Of Industrial Purchasing Power
  • Edgar Fiedler

86



  • Philip Kotler
  • Gary Armstrong
  • Joe Griffith

87









  • American Marketing Association
  • Tom W. White
  • David R. Rink
  • John E. Swan
  • Philip Kotler
  • Gary Armstrong
  • U.S. Department Of Commerce
  • Patent and Trademark Office
  • Klaus M. Leisinger

88




  • Kent B. Monroe
  • Paul S. Bush
  • Michael J. Houston
  • Robert T. Lindgren

89



  • Paul S. Bush
  • Michael J. Houston
  • Joe Griffith

90





  • Paul S. Bush
  • Michael J. Houston
  • Irving J. Shapiro
  • American Marketing Association
  • Robert L. Evans

91













  • Direct Marketing Association
  • Philip Kotler
  • Gary Armstrong
  • Jay Conrad Levinson
  • Len Carlson
  • Robert Stone
  • Lynn Peterson
  • Freeman Gosden, Jr.
  • Bill Gates
  • Roger Parker
  • Bud Smith
  • Frank Catalano
  • Jim Sterne

92

  • William A. Cohen

93

  • Joe Griffith

94


  • Douglas J. Dalrymple
  • Yogi Berra

95





  • J. Hodge
  • H. J. Johnson
  • Dan H. Robertson
  • Danny N. Bellinger
  • Joe Griffith

96







  • Sales & Marketing Management
  • H. Jay Bullen
  • David S. Hopkins
  • The Wall Street Journal
  • Thomas F. Stroh
  • Tom Hopkins
  • Joe Griffith

97











  • Donald W. Jackson, Jr.
  • William H. Cunningham
  • Isabella C. M. Cunningham
  • Douglas J. Dalrymple
  • Jim Hicks
  • American General Liability Insurance Company
  • John E. Swan
  • I. Frederick Trawick
  • David W. Silva
  • Tom Hopkins
  • Joe Griffith

98


  • Sales & Marketing Management
  • American Marketing Association

99






  • Dan H. Robertson
  • Danny N. Bellinger
  • Robert F. Vizza
  • Thomas E. Chambers
  • Douglas J. Dalrymple
  • Sales & Marketing Management

100



  • William J. Stanton
  • Richard H. Buskirk
  • Joe Griffith

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LESSON FOR TODAY:
Two Good Heads Are Always Better Than One!